My policies to eBay listings:
Payment:
If you win this auction, you agree to pay for the item within 48 hours (preferably at time of winning or buying).
Shipping:
I ship items within the continental U.S. only and within 1 business
day of payment clearing.  I also provide you with a tracking number,
unless otherwise stated.
Item conditions:
All item conditions are as close as I can come to the choices given. 
For exact conditions, please look at any extra descriptions, captions
and the picture(s) posted.
100% GUARANTEED TO BE AS DESCRIBED
I guarantee all items to be exactly as described and shown in the
picture(s).  If the item is not as described upon receiving it, simply
return it within 14 days and I will be more than happy to refund the
money you paid for the item (not including return shipping).  Item must
be returned in same condition as it was received.
Some items are non-returnable…please see return policy under “Shipping and payments” for this particular item.
ALL ITEMS COME FROM A SMOKE-FREE HOME